Rules priority safe search

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Phuc-Linh Nguyen

• December 21, 2025 03:42

I'm a little confused on this. How to disable safe search for a group of devices that are on a network that has safe search enabled? When checked the group details safe search is toggled off but it is not off actually because the safe search on the network is enable. There is no allow rules to disable safe search at the group or device level. I checked the devices under search search and it is not selected but again it is actually not diabled because the network level has safe search enabled. How to disable safe search for only the group level but still keep the network level enabled?

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  FirewallaSupportDesk

  • December 22, 2025 07:33

  You can exclude devices from safe search while it's applied to All devices. Go to Box Main page -> Family -> 'Apply to' under Safe Search -> Choose "All devices" -> Exclude Device.

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  Phuc-Linh Nguyen

  • December 22, 2025 18:41

  That works! Thank you!

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