Slow Alarm Editing /

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Chadwisler

• November 09, 2025 22:07

I think (?) I've noticed an increased in time to edit an alarm (mute, archive, etc.) recently.  I've got 2 FireWalla Golds (at different houses); and the time is about the same to edit.  They're connected via VPN.  It can take 10-20 seconds more often than not.  I don't remember it taking so long in the past; thoughts?

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  Firewalla

  • November 10, 2025 05:35

  Are you editing the alarm locally on the LAN or via VPN? if you are doing over VPN, is your source IP range same as your VPN side?

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  Sandcastlepointe

  • November 10, 2025 15:36

  thanks - I was seeing it locally (no VPN) and also to my remote Firewalla (same issue).

  The interface would 'spin' for a long time before acknowledging the alarm notice/archive

   

  I did have an update for both my Firewallas last night.  I checked this morning and it is much more responsive.

  Btw - super impressed with Firewalla.  Having it on a rental property and being able to get network access and not failover to Starlink is great for confidence in the performance of the network. :)

   

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  Firewalla

  • November 10, 2025 17:10

  Glad you like the box. If you encounter issues again, please let me know or directly send email to help@firewalla.com 

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