Purple Randomly rebooting

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6 comments

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    Firewalla

    The reboot reason is likely /var/log/syslog

    are you using router mode?

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    Firewalla

    I created a ticket for you, we can check the system out 

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    Stephen Ball

    If anyone comes across this as they have the problem, after back and fourth with Firewalla supporter we tracked it down to a faulty power adapter. Turning on wifi obviously makes it draw more power, switched with another 5V/3A power adapter and it works perfectly.

    Thanks!

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    Dave Taylor

    I've experienced a similar problem with the same solution suggested by the support folks, still waiting to see if it reboots again but so far so good.  It's really odd because I used a 65W USB-C PD adapter which should be able to provide more than enough power, I've run my laptop off that and that draws far more than the Firewalla does.  Once I switched it from the PD port to a standard USB port the reboots seem to have stopped, at least so far.

    Is anyone else powering their Purple from a USB-C PD port rather than USB A?  If so, have you experienced reboots?

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    Dave Taylor

    Oh, and as a followup to that, what happens if you power it from a Mac USB-C port?  They're especially picky about what they will and won't allow.

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    Stephen Ball

    In the end, I used the official Raspberry Pi 4 plug and it's working fine, although I also ended up turning off the wifi as it is even more short-ranged than I realised so I got a cheap AP and added it to a VLAN 😂

     

     

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