Firewalla restarts very often

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Wolfgang Hollaus

• May 14, 2025 08:34

The box (Firewalla Purple) has not been working smoothly for about 1-2 weeks. The connection is constantly interrupted and many restart messages are displayed, e.g. 44 messages in the last 24 hours.

This is very annoying because the Internet connection is always interrupted for 1-2 minutes. 

I also use the DNS functions to reach internal IPs via an internal domain. This also no longer works. Very annoying.

Nothing has changed on my hardware. I suspect it has something to do with a software update.

This post mentions similar behavior and the time period also fits:
https://help.firewalla.com/hc/en-us/community/posts/40614546077203-Network-performance-shows-disconnects-and-reconnects-5-to-10-times-a-day

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  Wolfgang Hollaus

  • May 14, 2025 08:39

  Notification on the mobile phone: [Firewalla] Firewalla Awakes! Firewalla service restarted

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  Firewalla Team

  • May 14, 2025 10:59

  How long have your Purple being running? What if you power cycle the unit?

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  Wolfgang Hollaus

  • May 17, 2025 14:44

  I disconnected the Firewalla box from the power supply, waited a while and restarted it. Since then there has been no error for 2 days.

  This seems to have solved the problem.

  Thank you very much!

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