IP address not getting assigned

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Ron Rath

• May 01, 2025 14:42

I have a Gold Plus in Router mode. My cable modem connects to the WAN port and then port 1 connects to a switch that then has other switches and AP's connected. I tried connecting a computer directly to port 2 but the Gold Plus is not assigning an IP address. From the documentation it appears that I can't connect the computer directly to the port and need to have either a switch or AP connected first. This seems to be the case since I can connect the computer directly to the switch that is connected to port 1 and it works just fine. 

Is this the case or is there a way to connect a computer directly to port 2 and get an IP address assigned?

The only reason I want to do this is because the computer I'm wanting to direct connect has a 2.5G ethernet port but my switch and all of the downstream equipment is 1G.

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  Michael Bierman

  • May 01, 2025 15:27

  1. Is port 2 part of a LAN? If so, is DHCP enabled on the LAN?
  2. If port 2 is only a VLAN the device you connect has to have a matching VLAN ID.
  3. If the port is not part of a LAN or VLAN add it to one.

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  Ron Rath

  • May 01, 2025 15:59

  In the network manager port 1 and 2 are highlighted on all of the VLANs.

  I'm using the Gold Plus in router mode and have looked through every option I can find on the app but haven't found anything that tells me if DHCP is enabled. I'm assuming that is a given with it in router mode because it is working fine for port 1. 

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