Cannot Sign In to Firewall Web Interface

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Scott McMorrow

• March 29, 2025 19:06

When I try to access the Firewalla Web interface I receive the following Error:

 

Type Error: Cannot read property 'eid' of null

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  Firewalla

  • March 29, 2025 23:00

  is this my.firewalla.com or firewalla.net (MSP)? Can you give us a screenshot here? (if there are sensitive information on there, please email help@firewalla.com )

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  nozero

  • April 09, 2025 19:44

  Same issue here accessing my.firewall.com.

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  Firewalla Team

  • April 10, 2025 04:44

  @nozero Our engineer want to take a look from inside. I just created a case for you. Please respond and share App log with us.

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