1 AP7 in Mesh Randomly Reboots

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Kyle Pritchard

• March 11, 2025 11:08
• Edited

I've got a mesh of 3 AP7s and recently (3 days ago and now today) I've had one of my APs reboot itself randomly.

 

I noticed early this morning there was an update to v0.1.95.1.3.142, however that was approximately 3 hours or so before this most recent reboot occurred. More wondering, is there a way/location I can look for any AP7 logs to see reboot details or does it require some support request or other? I'm on the 'Stable' release cycle of the AP7 for all in the mesh.

 

Just to note, other than this one small bit I've basically had no other issues so found this to be a bit odd recently. On average this specific AP maybe has 4-7 devices max so nothing excessive.

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  Firewalla

  • March 11, 2025 14:31

  We do push updates during odd hours of the day, but that rarely will cause reboots. I just created a ticket for us to look at the internals a bit 

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  Kyle Pritchard

  • March 11, 2025 15:25

  Ticket details received , will continue comms from there. Thank you!

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  Kyle Pritchard

  • March 12, 2025 01:50

  To update the thread, seems this was more of a PEBApAC (problem exists between ap and chair ;)). Had one stretched too far from other APs so was bouncing connectivity of the backbone for the mesh. Moved a bit closer and will monitor but feel it was primarily self-inflicted.

  Thanks for the great products! Nearly a month here, have far exceeded my expectations.

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