Where's my Asus Router?

Comments

5 comments

  • Avatar
    Firewalla

    tap on "devices"; you will see Asus units listed there;  tap on it (them) to get the IP

    0
    Comment actions Permalink
  • Avatar
    J Robinson

    Nope, but thanks for replying.   There are ZERO devices shown with Asus.   Of the 12 devices shown, all are accounted for (known).   None are Asus or even Unknown.   Yes, I know the Asus is there and working, because it is handling the WiFi normally.

    Almost like Firewalla moved it to someplace else.

     

    So frustrating.    I want my Firewalla Blue back

     

    0
    Comment actions Permalink
  • Avatar
    Firewalla

    Do you happen to know the MAC address (starting bits) of your asus router? if you do, tap on devices, and then search for that.

    So far, with all the known router/AP units, we've never seen one unit (AP or bridge mode) that hides itself inside the LAN. 

    0
    Comment actions Permalink
  • Avatar
    J Robinson

    I want to smash this Firewalla to pieces.   Going to remove it, factory reset the router, restore it back to normal pre-install, then decide if I should epay this junk or not.    What a waste of time and effort, all because Firewalla Blue was end of life.  Sigh.      Needless to say, I will not be recommending Firewalla anymore.    Such frustration

     

    0
    Comment actions Permalink
  • Avatar
    Firewalla

    Sorry about the experience. May I know if you can find the Asus router? It is really not possible for the firewalla to hide Asus router ... likely something else is going on. I have created a ticket for you, and our support can help you out. 

    0
    Comment actions Permalink

Please sign in to leave a comment.