FWG VPN Server - Can Surf from Client But Cannot See/Access Home Network Devices

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8 comments

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    Firewalla

    Firewalla VPN runs on a network that's adjacent to your home network.

    The best way to access your home devices is to use the "local domain name"; you can find that or change it at

    tap on devices->[find your device]-> look for local domain

    Or you can just use their raw IP address.

     

     

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    Gary Ownsby

    Thank you for your reply.  Hmm...

    "local domain name"...here's what I see at the device level (a camera I'm trying to remotely view):

    As seen from my iPhone via a cellular connection (not wi-fi) via FWG VPN Server:

    If "local domain name" means "beecam.lan", then I still do not see the login screen (via a browser) to my camera.  I've also tried using the direct IP address 10.0.1.160 without success.

    What am I not understanding about this?  Thank you.

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    Eric Corsi

    I am having the same issue! Can someone please help us?

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    delriostelling

    I am having the same issue, this is my configuration:

    I have a Firewall Gold connected in the following way:

    ISP -> FWG -> Eero

    Eero:

    • DHCP & NAT = Bridge
    • UPnP = On
    • DNS = Default
    • WAN IP Address = -.-.-.
    • Gateway eero IP Address = Not connected
    • IPv6 = Off

    FWG:

    • Networks: LAN1 (192.168.162.1/24) WireGuard (10.189.22.1/24)
    • Source NAT = On
    • Source Networks = 192.168.161.1/24
    • NAT Passthrough = Everything disabled
    • Port Forwarding = (UPnP Disabled)
    • DMZ = Off

    I can connect using WireGuard (Firewalla reports the connection) and I receive IP addresses in the subnet 10.189.22.1/24 which is the VPN network, but I cannot 'see' any of the machines in my LAN1 network, using their localdomain name or their IP address.

    In the only response given by a member of the Firewalla team:

     

    Firewalla VPN runs on a network that's adjacent to your home network.

    The best way to access your home devices is to use the "local domain name"; you can find that or change it at

    tap on devices->[find your device]-> look for local domain

    Or you can just use their raw IP address.

     

    The answer is super vague, non technical a lacks of any explanation on how to solve the issue, whether the person receiving the information knows or lacks any knowledge on the subject. Could someone in the Firewalla team takes responsibility for answering this question?

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    Firewalla

    1. When you connect back to FWG, check your public IP address, make sure it is the same as your home network.

    2. Tripple check if you have any policies to block local network 

    3. Tripple check the IP address of the device doing the VPN is NOT the same network as your home or VPN network.  <= for example, if your phone is 192.168.1.1 and your home network is 192.168.1.1, you are unlikely to connect to your home network

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    Van Landrum

    I too am having the same type of problem.

    I can connect to my home network from my laptop (on another network away from home) using the OpenVPN client.

    If I go to whatsmyip.com in the browser it shows my public IP address on my home network. All good.

    However I cannot see the other devices on my home network. I try to ping my desktop on the home network at desktop.lan or with the Local IP address and get no response. 

    The local network IP address for my laptop is 192.168.1.115

    The Laptop VPN address is 10.137.113.6

    The home network is 192.168.254.1

    If I tracertr to desktop.lan it routes to the Firewalla at the interface of the VPN network 10.137.113.1 but goes no further.

    I have rules on Firewalla to filter out traffic from outside the USA to port 3389 and to block gaming sites and the default bundle

    I may be wrong but it seems like Firewalla is not routing the ping (or other network traffic) from the VPN network to the home network

    Also, I cannot see remote devices in File explorer. 

     

     

     

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    Firewalla

    Did you check the network mask on both ends as well? Make sure they are not big enough to overlap each other.

    Beyond that, turn on emergency mode and see if the packets goes through. if it does, one of your rules is blocking

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    Van Landrum

    When I turn on Emergency Access I still cannot see the other computers in my home network.

    also the DNS does not resolve the local domain name with the Emergengy Access on. 

     

    Mask on laptop local IP is 255.255.255.0

    Mask on VPN network is 255.255.255.252

     

     

     

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