Port Forwarding (using Router Mode)

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    Firewalla

    Just created a ticket for you, and will get someone to help you out.  

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    Patrick Hait

    How was this fixed? Same problem here - first day with FW Gold.

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    Firewalla

    Patrick, what kind of errors are you getting?

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    Patrick Hait

    I have a ticket already. I figured it out.  I see it as a UI problem in the android app.  When I entered External Port -> Device -> Internal Port, I did not click the word 'done' each time.  Since I didn't click 'done', evidently the port forward setting did not save correctly, despite that it showed correctly in the app.  After exiting the app and then going back into the app, both ports (external and internal) showed as the same port, instead of the two different ports that I entered.

    By clicking 'Done' after typing in each of the port numbers, your app saved the data successfully and the port was able to be forwarded.

    I wasted 5 hours last night fighting with this!  As I was preparing to box it back up and send it back, I tried one more time and I clicked 'Done'.  Success!  Annoying and Frustrating!  

    I created a video and shared it in the ticket.  (I cant share the video here without obfuscating some details...)

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