gold crashed

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Niko

• September 15, 2020 03:20

I have a gold in router mode and woke up to the internet not working this morning.  I tried accessing the gold via the app but it just timed out.  I was able to ping it so I know it was on and running but didn't have much time to troubleshoot so I just rebooted it.  Internet came right back on after the reboot but I'm not sure what happened to make it stop working.  My cable modem was not rebooted so I thought the gold may not have renewed the ip address properly.  Is there a way I would have been able to access the gui to troubleshoot or is there a log that might help me figure out what happened?

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  Firewalla

  • September 15, 2020 03:25

  Hi Niko

  Just created a ticket for you.  We will need support access to look at the logs and see what's going on.  

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