Delete old Migration Settings (UX issue)

Follow

Michael Bierman

• September 23, 2020 03:21
• Edited

I recently upgraded from Blue to Gold. I no longer have the Blue and I'm all migrated. Is there a way to delete the settings saved in the iOS app? I'm guessing they aren't very big, but I like to keep things tidy.

0

• 

  Firewalla

  • September 04, 2020 22:29

  tap and hold your old Blue icon

  0

  Comment actions Permalink
• 

  Rolando Nispiros

  • September 04, 2020 22:31

  I just unpaired the Blue from the iOS Firewalla app, thinking that would delete the Blue's data.

  1

  Comment actions Permalink
• 

  Michael Bierman

  • September 04, 2020 23:50
  • Edited

  Perhaps I wasn’t clear. 
  
  

  firewalla > Settings > Advanced > Migrate

  . 

  0

  Comment actions Permalink
• 

  Firewalla

  • September 05, 2020 06:25

  Try tapping the top right (...) button, and clear local cache.  See if that will kill the old data. 

  0

  Comment actions Permalink
• 

  Michael Bierman

  • September 06, 2020 00:23

  that didn’t change anything. It also said cache was empty before clearing it. 

  0

  Comment actions Permalink
• 

  Support Team

  • September 07, 2020 11:59

  @Michael,

   

  It's a bug, will be fixed in next build. After that you can clear them by the "Clear Local Cache" bottom.

   

  Thanks for the feedback.

  1

  Comment actions Permalink
• 

  Michael Bierman

  • September 22, 2020 15:49

  This is this was not fixed in the new iOS release. 

  0

  Comment actions Permalink
• 

  Support

  • September 23, 2020 03:13

  Hi Michael, what is your iOS app version. In latest beta iOS version, it should will remove all local box data cache after you clear local cache.

  0

  Comment actions Permalink
• 

  Michael Bierman

  • September 23, 2020 03:57
  • Edited

  O.K. I figured out the problem. The clear cache that relates to this is no where near the backups themselves. 
  Home > Clear cache 

  But the backups are:

  Settings > Advanced > Migrate from other Box

  It would be much more intuitive if on the page where the backups are there  was a way to manage (delete) them.

  then there is also Settings > Configurations  > Clear Box Cache which is unrelated.

  0

  Comment actions Permalink
• 

  Michael Bierman

  • September 23, 2020 06:20

  iOS 14

  it does clear in the latest release. If you can find the setting.  As I said above, you have put the light switch in a different room. The clear should be somewhere on the screen with the backup images.

  0

  Comment actions Permalink
• 

  Support Team

  • September 23, 2020 08:38

  @Michael, the box backups are stored in the app, not box, that is why they are managed under Home -> App Settings -> Clear cache. Perhaps there should be a centralized way to help you view and manage box's data, we'll think about it. 

  By the way, in the new version, we've also cleaned up the duplicated backup data, so you'll only have one most recent backup per Box. 

  Thanks

  0

  Comment actions Permalink
• 

  Michael Bierman

  • September 23, 2020 09:06

  I understand that the data is stored in the app, not he box. But it is really weird not being able to manage them in the same screen. 
  
  

  thanks for thinking about this.

  0

  Comment actions Permalink

Please sign in to leave a comment.