Firewalla Gold: Port Forwarding Questions

Hi,

I just got my Firewalla Gold, so far it's pretty cool. I have a few questions regarding port forwarding:

Is the port forwarding enabled even if Firewalla considers the device as offline?
Does a how need an allow rule for the port forwarded to?
Is there any other automated rules that may prevent port forwarding from working correctly?
Is there any restrictions on the port numbers that can be forwarded?
What is the activation delay? How long after the port forwarding is saved until it becomes effective?
Does the destination have to be detected by the internal scan to be used for port forwarding?

The problem I'm having is that sometimes port forwarding does not work. I get "Connection refused" like the port is not forwarded.

Thanks in advance for any insight.

Regards,

Frédérick L.

Support

1. Port forwarding should only work if the device is considered as online

2. Allow rule is required for inbound connection to the internal port of the device

3. No

4. There should be no conflict in external ports of different port forwarding rules

5. It should take effect immediately

6. No, the internal port needn't be detected by the internal scan

Feel free to open a ticket via help@firewalla.com if the issue constantly happens.

Christopher J. Shaker

I assuming that if you are using VPN Client, the target device should not be enabled for the VPN?
Chris