Installation Observations and Suggestions

Comments

4 comments

  • Avatar
    Firewalla

    Thank you so much for this!  We will stress the rebooting modem part more in the guide.  It is actually there, on STEP 4, bullet 3.    I will move it up to bullet 1 now.

    The duration of setup should be 10 min, are you using the iOS app or Android app?  We just released both recently, which may make this process faster.

    The reason for IP starting at .50 is, leaving 2 to 50 so you can statically assign IP's. 

    The last point, what kind of switch do you have? is it one of the managed switch or unmanaged switch?

    0
    Comment actions Permalink
  • Avatar
    Michael Frankel

    Thanks for your quick response!

    I appreciate the heads-up on the modem rebooting.

    Regarding the setup duration, I just this morning installed the updated app, so perhaps other functions will now work faster.

    And thanks for the note about the DHCP config - that makes perfect sense to me.

    My switch is a fairly recent (purchased within the last 12 months) Netgear 8-port Gigabit Switch. It's an unmanaged switch.

    Thanks,
    --
    Michael Frankel
    Wizard Consulting Group, Inc.

    0
    Comment actions Permalink
  • Avatar
    Michael Frankel

    One more thing of note, and I don't honestly know if this is related to the switch or not.

    I noticed that two of my computers (one Mac and one PC) were offline, so I simply moved the cables on the switch from one port to another and then they immediately came back on-line.

    Thanks,
    --
    Michael Frankel
    Wizard Consulting Group, Inc.

    0
    Comment actions Permalink
  • Avatar
    Firewalla

    You should get the ports that are not working checked out.  Also the ethernet cables you are using as well; 

    0
    Comment actions Permalink

Please sign in to leave a comment.