Firewalla causing 100% packet loss at regular intervals

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    Firewalla

    Hi Steve

    The "good" news is the problem is repeatable.  :). Possible to check following

    • Did this problem occur after any network changes? (new router, new switch, added new mesh units?)
    • What is the router you are using?
    • If you have mesh units, make sure they are not monitored. (tap on devices->[find mesh units]->tap on it -> scroll to the bottom and disable monitoring 
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    Firewalla

    Just a quick update, the issue is caused by a network extender in the network, after Steve removed the extender, the network is back to normal.

    We are not sure why testing via the extender is dropping packets, likely how extenders relay traffic is conflicting with Firewalla's spoofing.  

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