Feedback Android Application Beta

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Braedach

• December 31, 2019 14:23
• Edited

I believe there is a problem with interpretation of the rules in the "muting" of domains in the application.

Ill explain.

You get an alert for a device watching videos on youtube or netflix, lets use youtube.
The domain for this is .googlevideo.com
So you mute this domain from the alarms for all devices.  (We all watch youtube)

The issue is it shows up in the block rules but was set for the domain being *.googlevideo.com

This then disappears after a short amount of time (say a application refresh) and gets placed in notifications as a mute but only for the original muted device, requiring a manual intervention of the mute, in that you need to manually enter the *.googlevideo.com (youtube) and then apply for all devices.

I am running beta both on the blue and on the android application.

There is also a minor problem with the web interface in submitting multiple images in that these do not display properly (I did give them the correct images didnt I - I cant tell - Ill hit submit and see - yep it did upload)

Browser - Im running Edge Beta Chromium.

Please can you consider restructuring your community web page to allow for feedback.  I find it difficult to locate the correct thread most of the time.

 

 

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  Braedach

  • January 05, 2020 11:06

  Alerts feedback.

  Receive an alert select details and you can see who owns the IP address.

  I think in this day and age, seeing who owns the domain is more relevant, since most companies out source their hosting services.

  Thanks

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  Support Team

  • January 07, 2020 03:29

  Hi,

  Thanks for your feedback.

  1. We did reproduce the issue in the Android beta App, partially. May I know which the version of Android App you are using? and how did you "mute this domain for all device", by tapping the mute button? or manually adding the destination in alarm settings?

  2. Feel free to send email to help@firewalla.com, if you have any feedback. 

  3. You are right, we do have information on the domain level, but they are not complete. Will talk to our engineers on how to improve it.

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  Braedach

  • January 09, 2020 11:11

  Melvin.

  1. 2.47.3 (299) is the app. No updates at time of posting.
  Yes I had to add the domain in via alarm settings, the destination first then all devices under mute, to get it to behave properly.

  2. No worries I'll use email instead.

  3. Just a handy feature since nearly everybody outsources their web hosting.

  Thanks for listening.

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  Support Team

  • January 10, 2020 03:32

  The mute bug is fixed in code, and will be released to beta in one week.

   

  Thanks for reporting!!

  Melvin

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