Allow subnets for muting alarms

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Roger Dunk

• November 08, 2019 01:53

I need the ability to mute entire subnets, as I have (for example) a Ring Camera which uploads video every time it detects motion. They have many servers (or IP addresses, at least) which get randomly selected, but all belong to the same subnet. Every day I have to mute another dozen or so "abnormal uploads" from this device. Yes, I could disable monitoring of this device, but I like to be able to see what it's doing (how much it's uploading, for instance).

There are probably also other areas the ability to specify subnets would be helpful.

Either netmask or CIDR format would work.

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  Support Team

  • November 08, 2019 15:21

  Hi,

   

  You can mute by CIDR format. It's not available via the popup dialog in Alarms, but you can manually add it in the settings UI.

   

  Alarms -> Top-right settings icon -> Abnormal Upload -> Mute -> Add Destination -> Input CIDR

   

  Example attached:

   

  

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  Roger Dunk

  • November 09, 2019 03:21

  Thanks Melvin -- that does the job. Somehow I had missed the alarm settings menu entirely!

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