VPN Reset profile not resetting

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3 comments

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    Firewalla

    Can you send an email to help@firewalla.com and include your support information?  we need to take a look.   Usually, the reset profile will create a new profile and key.  The profile's certificates will be different. (check that first)

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    Damian H

    Hey there!

    Just to make sure, what information am I providing?

    Thanks!

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    Firewalla

    send an email to help@firewalla.com, they will let you know.  

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