Hands Up for a possible bug that can be easy fixed!

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    Support

    Hi Rodrigo,

     

    Thanks for reporting.

    What do you mean by "some computers will not get the rules from Firewalla"?

    On which page of the app did you notice this? And what do you see exactly?

     

    Thanks again.

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    Rodrigo Martins

    Well about the computers, I notice that some computers on my network was blocking the websites by the rules, and some computers dont.

    It's not in the app page, but it's something that if you switch the box to beta program, and keep the regular app without switch the app also to beta, you get this problem!

    Well at least I get this problem, and after switch the app to beat also it fixed this problem !

     

    Hope that helps!

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    Support

    OK, but mobile App is essentially a "remote" for Firewalla box. Simply changing the version of App won't affect rules on box at all, unless you manually change them in the new version of App.

    My best guess is, when you were trying to switch box to beta version. The box rebooted and there's a down time for rules get kicked in. You might experienced that down time and took it as something else. Will it be possible?

    Or there could be some other bugs happen during version switch, in which case we might need further investigation for that. Can you reproduce this on your side?

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    Rodrigo Martins

    I'll try to reproduce the error and give a feedback here !

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    Rodrigo Martins

    I've tried to reproduce this issue, but looks like you're right! some times the box takes little more time during the boot to handle my network, and also there's a possible DNS cache on local computers! You can close this issue, and if I find anything I'll let you know!

    Thanks!

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