UI has Inconsistent Alert Notification Logic

Follow

Aaron Pierce

• August 03, 2019 23:19

When there is new alarms the app shows the alert count with a red circle overlaying the apps' icon which is expected behaviour. However, when the app is opened there is no more red alarm count to indicate which firewalla box has generated the alarm. The user would need to know which alarms each box had generated previously and compare the list of alarms with a printed list to know which box has generated the new alerts.

The solution would be to change the interface to overlay a red circle over the parts of the app where the user needs to click to see the new alarms. Also, there is no way to know which alerts have been previously reviewed unless the user has manually maintained a log of previously viewed (old) alarms.

This issue does not impair the functionality of the app in any way, and is only a minor inconsistency.

0

• 

  Firewalla

  • August 04, 2019 00:00

  Aaron, make sense, logged the request and see if we can get it soon

  0

  Comment actions Permalink
• 

  Aaron Pierce

  • August 04, 2019 01:09

  It is complicated to explain, and I do have the two screenshots that would make it clear, but I do not see a way to add the screenshots.

  In general, when using multiple firewalla boxes, the app icon showing new alarm counts does not indicate *which firewalla* has the new alarms.

  0

  Comment actions Permalink

Please sign in to leave a comment.