TLS Handshake failed
VPN Client on Windows that was formerly working is now giving me TLS handshake failed error.
I have tried restarting VPN on Firewalla and also redownloaded the config file to make sure that wasn't it.
-
I'm having the same issue not being able to connect, VPN profile and pw was reset. This occurs both on my MAC/Window10 clients. Firewalla device was rebooted as well.
2020-03-24 21:15:18.761490 MANAGEMENT: >STATE:1585098918,RESOLVE,,,,,,
2020-03-24 21:15:18.762865 TCP/UDP: Preserving recently used remote address: [AF_INET]1194
2020-03-24 21:15:18.762918 Socket Buffers: R=[786896->786896] S=[9216->9216]
2020-03-24 21:15:18.762933 UDP link local: (not bound)
2020-03-24 21:15:18.762946 UDP link remote: [AF_INET]:1194
2020-03-24 21:15:18.762966 MANAGEMENT: >STATE:1585098918,WAIT,,,,,,
2020-03-24 21:15:18.763279 MANAGEMENT: CMD 'hold release'
2020-03-24 21:16:18.530661 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
2020-03-24 21:16:18.530913 TLS Error: TLS handshake failed
2020-03-24 21:16:18.531284 SIGUSR1[soft,tls-error] received, process restarting
2020-03-24 21:16:18.531339 MANAGEMENT: >STATE:1585098978,RECONNECTING,tls-error,,,,,
2020-03-24 21:16:18.547177 MANAGEMENT: CMD 'hold release'
2020-03-24 21:16:18.547262 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
2020-03-24 21:16:18.547564 MANAGEMENT: >STATE:1585098978,RESOLVE,,,,,,
2020-03-24 21:16:18.550258 TCP/UDP: Preserving recently used remote address: [AF_INET]:1194
2020-03-24 21:16:18.550312 Socket Buffers: R=[786896->786896] S=[9216->9216]
2020-03-24 21:16:18.550328 UDP link local: (not bound)
2020-03-24 21:16:18.550341 UDP link remote: [AF_INET]:1194
2020-03-24 21:16:18.550361 MANAGEMENT: >STATE:1585098978,WAIT,,,,,,
2020-03-24 21:16:18.550636 MANAGEMENT: CMD 'hold release'
-
In VPN settings (Main -> VPN -> Setup), how is the result of the port forwarding check?
does it say "Complete" or "Need Manual Settings"?
Please send email to help@firewalla.com, we will help from there.
Melvin
-
A TLS handshake failed error usually means the client can’t establish a secure connection with the VPN server. Common causes are certificate issues, mismatched TLS versions, or clock/time drift on your Windows machine. Try checking the system date/time, updating Windows and the VPN client, and confirming the CA certificate is still trusted. If it persists, review the VPN logs on both the client and Firewalla to see if it’s rejecting the cert or cipher.
Please sign in to leave a comment.
Comments
6 comments