Delete alarm permanently not working

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William Lim

• April 27, 2019 16:04

This new "Delete alarm permanently" is not working on Android devices. It will seem to be deleted but when you close the firewalla app and relaunch the app, the alarms will reappear.

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  Firewalla

  • April 29, 2019 05:03

  Can you let us know what alarm you are trying to delete?  what version of Firewalla App are you using?  

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  Support Team

  • April 29, 2019 06:25

  Hi William,

   

  Are you running Box release 1.961? This release doesn't support deleting alarms permanently, thus caused this error.

   

  It's the app side but that should hide this function when release is older than 1.963.

   

  Thanks for reporting.

  Melvin

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