How to unblock google classroom for my kid's school ipad?

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14 comments

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    Firewalla

    Although it may be easy to detect video ... it is hard to know the content of the video at the network layer.    We are working on a set of rules that will white list site, but ... to do that, you will have to know what URL google class room is accessing.    Do you have that data point?

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    Michael Hager

    We have the same issue.  I have to unplug the firewalla unit for kids to use google classroom and I am so disappointed.  The website for it is https://classroom.google.com/.  Please help us use firewalla with google classroom.

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    Firewalla

    Hi

    Can you check what other blocks are active on the kids' device?  (video/gaming...)?  

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    Dirk Zwart

    I also have this issue. We cannot get to Google classroom unless I turn off safe search, family protect, and ad block.

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    Firewalla

    What is the high level link of the google classroom? we can take a look.  

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    Dirk Zwart

    Https://classroom.google.com
    This also connects to drive.google.com if that helps.

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    Firewalla

    Very likely it is the safe search that's preventing this from running.   Try just turning it off (it may take up to 10 min to have the cache flush out)

    Safe search really is an internal search function, which firewalla can help you to turn it on.   We believe internally safe search uses content marketing by publishers ... so some may not mark their content as safe for kids

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    Lyle Cooper

    Hi, this needs to be looked at again. Safe search is aimed at keeping our kids safe, Google Classroom has become a key component in schooling (due to the pandemic) we need to be able to enable safe search and still be able to access google classroom, as well as comments on YouTube.

    It makes no sense to turn off safe search while our children are using google classroom, which is also the time when they are going to be using Google and other search engines the most.

     

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    Firewalla

    @Lyle

    The problem is likely on the Google + Content publisher side.

    Here is why:

    Firewalla safe search feature is just a trigger to force searches and content filtering to google/bing/youtube... safe servers.  The safe search itself does not filter content, but rather an on and off button.  In another word, firewalla directs traffic.

    The decision on what is safe for kids (or what is safe search content) is really done by google/youtube... search engines.  And I believe some of them use the markings (tags) on the content itself to decide if the content is kid/family-friendly.  example https://support.google.com/youtube/answer/9527654?co=GENIE.Platform%3DAndroid&hl=en

     

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    Pat Perry

    Need to find out how to unblock google classroom for guardian. Teacher set my phone up to receive so I can view grades, missing homework and daily assignments. Worked for couple months then nothing. I feel my smart kid has outsmarted me HELp

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    Pat Perry

    This is in I phone 6S plus

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    Firewalla

    Likely something (a rule related to google) is blocking on your device.  best way is tap on devices, then tap on your phone, scroll to the bottom and then turn on emergency mode.  This should get you going to see thing.  In parallel you should check the rules button and see if there are things like google, or youtube getting blocked.

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    Pat Perry

    Where do I find devices

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    Firewalla

    Tap open your firewalla app, you will find the "Devices" button on the main screen. 

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