Firewalla not found on Android

Follow

Blaz Pivk

• February 05, 2019 16:08

Basically my Firewalla Blue just arrived. I have plugged it in and I can see it on the network.

The lights are as they should be (solid red, blinking green, solid orange). My phone however can't find the device. I have tried waiting and rebooting. Any other steps?

0

• 

  Cristian Melo

  • February 05, 2019 16:37

  Hi,

  I have the same problem, and send an email to help@firewalla.com.

  0

  Comment actions Permalink
• 

  Blaz Pivk

  • February 05, 2019 18:26

  Ok I have solved my problem.

  Since Firewalla will live in an all Unify ecosystem (Gateway, Switches, APs) I've tried every setting I have enabled that is securing my network. The thing that was causing problems was "Block LAN to WLAN Multicast and Broadcast Data" under my Wireless Networks settings.

  Adding Firewalla under allowed clients list fixed the problem immediately so I guess it was the filtering that was causing problems.

  0

  Comment actions Permalink
• 

  Firewalla

  • February 06, 2019 07:38

  Super, will add this link to compatibility.  We are setting up a ubiquiti testbed in parallel.  

  1

  Comment actions Permalink
• 

  Blaz Pivk

  • February 06, 2019 21:21

  I have tested my network extensively and everything works just fine. The only thing I did notice was that the first time Firewalla accessed my network some services started causing problems (computers having DNS problems, IPTV stopped working,...).

  A full reset of my network (gateway and switch) was needed and everything started working as it should.  

  0

  Comment actions Permalink
• 

  Firewalla

  • February 06, 2019 22:37

  Blaz

  Do you have a detailed inventory of your Ubiquiti setup?  (like the model of the router, switch, and AP?)  The ubiquiti stuff are pretty integrated, and like said before, we are building up something simpler to make sure it runs nicely

  0

  Comment actions Permalink
• 

  Blaz Pivk

  • February 06, 2019 23:00

  Of course I have.
  I own a Security Gateway 3P, AC Lite APs and POE-60W switch.

  And yeah even though I had some hiccups at start it sure works nicely now even considering that I'm running a custom script to enable IPTV multicast traffic through my network which was main concern about this unit breaking that traffic.

  0

  Comment actions Permalink
• 

  Firewalla

  • February 06, 2019 23:11

  Nice.  We will likely get one more AC Lite to complete the picture.  Do you have their cloud key or you run your own servers

  0

  Comment actions Permalink
• 

  Blaz Pivk

  • February 07, 2019 06:50

  The software runs on my server under a docker via a private IP address. Firewalla lists my server twice which is to be expected as they do use two IP addresses but that's not an issue at all.

  0

  Comment actions Permalink
• 

  Rastislav Švarba

  • February 07, 2019 20:12
  • Edited

  I've got Ubiquiti AmpliFi High Density router and it seems incompatible with firewalla simple mode. I don't see in configuration any way how to enable/disable LAN to WLAN multicast/broadcast. Configuration app doesn't have so many options as I'd expect.

   

  UPDATE: I chose "force simple mode" which didn't work at first, but then I realized I have DNS on router pointing to my pi-hole server inside network, so I changed that to point outside and now it's working. But now I don't use my pihole by default.

  0

  Comment actions Permalink
• 

  Firewalla

  • May 14, 2019 17:08

  Directions to enable LAN to WLAN Multicast

  1.) Open the UNIFI Controller Portal
  2.) Left Side Bottom of the screen settings
  3.) Under Setting Choose Wireless Networks
  4.) Enable Advanced Options
  5.) Check whether 'Block LAN to WLAN Multicast' is ticked

  0

  Comment actions Permalink
• 

  Firewalla

  • August 26, 2019 01:41

  Hey, quick question, we have one user that's hitting a speed problem on the Amplifi under the simple mode, anyone experienced this?

  thanks for the help!

   

  0

  Comment actions Permalink

Please sign in to leave a comment.