Blocking Device Internet Traffic

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Ian Thompson

• August 20, 2018 07:32

Hi,

I've just purchased the Firewalla Red and installed the App on my Pixel 2 running Android 8. The app seems to work fine, picks up nearly all the devices on the network (not all). The big problem though is we cannot block any internet traffic for any devices at all. Fuction simply does not work.

 

Has anyone else had this issue?

Thanks,

 

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  Support Team

  • August 20, 2018 08:08

  Hi Ian,

   

  Can you check the monitoring mode in the main screen?

  Main -> Monitoring

   

  Is it Simple mode, dhcp mode or disabled?

   

  Melvin

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  Ian Thompson

  • August 20, 2018 08:10

  Hi Melvin,

  Simple Mode...

  Thanks,

  Ian

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  Support Team

  • August 20, 2018 08:22

  Hi Ian,

   

  This is definitely not normal. I'll create a case, and will follow up there.

   

  Melvin

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  Ian Thompson

  • August 20, 2018 08:24

  Ok, thanks. I tried DHCP mode too and that wasn't any different either....

  Thanks,

   

  Ian

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