Firewalla interfering with orbi backhaul status
I have an Orbi System, RBR50 and RBS50 both with current firmware V2.1.2.18.
I have been using Firewalla for a few months, but since installation, the "backhaul status" never shows anything other than "config sync". This means that the router and satellites are not communicating properly.
When I disconnect the Firewalla, backhaul status for the satellite returns to "Good"
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Next thing to try is to take all devices that you are not sure of, off the monitoring list. This should eliminate any noise that may be caused by things we never encountered. If you already did all that, turn off monitoring by tapping on the monitor button and see if the behavior persists.
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I have the exact same setup at home and just realized the same problem.
However, when I disabled monitoring for just the RBS50 (Satellite) as you suggest, I now get a "Good" Backhaul Status :)
Just so I understand though, does this mean that any device connected to the satellite will not be monitored? Or as long as monitoring is enabled for any specific device, it doesn't matter from Firewalla's point of view whether the device is connected to the Orbi Router or the Satellite?
Thanks!
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Hi Hatadds,
No, I didn't have to do anything -- other than log back into the Orbi. It reported (something like) I had logged in from another system and needed to log back into the one I was using (Firefox). Of course I hadn't logged in from another system, but something related to toggling the monitoring on the satellite made it think so. Most of this is beyond me -- I'm trying to use my Firewalla as a starting point to really know what's going on at this level. Would also love to get into the code (programmer by trade, but been a long time since I was down in the network level stuff). Sorry I digress...
@Firewalla - thanks for the amazingly quick response! The reason why I even ended up on this help page in the first place is that my wife has been having connection issues with her iPad -- which is almost always connected to the satellite... I haven't had a chance yet to see if disabling the monitoring on the satellite will affect the iPad yet.
On a side note, I have another question regarding manually adding a "allowed" site (whitelisting?), but I guess that question doesn't belong here. It might be that I just need to really learn how to optimize my Firewalla :)
~ Steve
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Steven, you can actually log in to the box and inside you will find an ubuntu 16.04 distribution with all the tools you ever need to write in C, python, node ... the username is pi, the password you can find in settings -> advanced ->ssh
If you ever blow up the system, you can always flash it again.
As of whitelisting, the box right now doesn't block unless it thinks the situation is bad. So you really don't need a whitelist. But there is nothing to prevent you from login the box and messing with iptables and drive everyone crazy :)
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Hi Steven-
Is your backhaul status still listed as “good”. I am asking because I have not reconnected my Firewalla back yet.
I had tested the recommended configuration once before (turning monitoring satellites “off”) and the backhaul status was ok for a couple of days, then it unsynced.
I have the firewalla disconnected and the backhaul status has remanined good
Thanks
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Hi Hatadds,
Sorry for not getting back to you sooner :( I've been pretty busy with a project for work for a few days. I have not been monitoring the status all that closely since the last posts, but have not noticed devices dropping or having slow connections either. The times I have checked, the status has been "good" every time. Sadly a power outage last week seems to have toasted the micro-SD card in the Firewalla or the unit itself (I am not sure which yet) so it has not been connected for quite a few days. As soon as I have my Firewalla running again I'll keep monitoring and (if I can remember) post a status report for you.
~ Steve
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@steve, open a case if you can't solve the problem. help@firewalla.com
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@Firewalla,
As far as I know my Orbi and Firewalla were working well after I turned off monitoring on the satellite.
As for my Firewalla unit failure, I'm pretty sure I have an open case based on my post in "Problems and Solutions" (on 4/5): "power surge killed my Firewalla - what next?"). I sent an email to help (on 4/6) as requested and a new microSD card should be on it's way from you :) I was going to get a card and reader/writer myself, but just haven't had time to "play" yet :) So like I said in my "what's next" post and email, I'm still not sure if it's just the card that got trashed or the unit itself. Hopefully we'll know in a few days, then I can double check the back-haul status of my Orbi satellite.
I can also start playing with the iptables (see 8th post in this chain) to see if I can "allow" at least one site that never seems to connect (googleaddservices.com intermediate to final destination and is making my wife complain about the network) unless I turn off monitoring on her computer.
Thanks,
Steve -
Ugh, sorry to hear that.
It seems that there is still an issue with my set up that even when turning monitoring "off" on my Firewalla for the Orbi Satellite, the backhaul status still gets out of sync.
It worked fine for about 24 hours an then starting indicating "config sync"
I've disconnected Firewalla for now.
I have another Firewalla at my office which is paired with an AirPort Extreme and that works great.
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