Device Lables

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8 comments

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    Firewalla

    Andy, are the alarms happen before or after you did the name change?

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    Andy brown

    These alarms are after I have changed the names. 

    By the way what a fantastic device, really impressed, this issue is minor and have no other problems at all.  

     

    Thanks guys..

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    Firewalla

    Andy, we will log a bug on this.    The device name on alarm should match that of the device after the device change name.  The alarm happens after device name change. 

    The name change may happen a bit slow, let us know if future alarms are changed or not.  It will help us fix the bug faster

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    Ken Shibata

    I too am seeing the same issue of the alarms referencing the old labels even after being renamed. Also, renaming is not consistently set, I have gone through my entire device list renaming to a more friendly/meaningful label, only to find the labels back to the original device name...

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    Ken Shibata

    I've downloaded the Android app 1.70 (76) and the renaming works as expected. The iOS app is still hit or miss. Using iOS 11.2.5 (15D60) on both iPadPro/iPhone6, Firewalla iOS app ver 1.24 (19)

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    Melvin Tu

     Hi Ken,

     

    Label bug is confirmed and fixed in code, will release firmware patch to production in a few days.

     

    Thanks for helping find the bug, it was introduced in latest release, deployed 5 days ago.

     

    Melvin

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    Firewalla

    bug fix is released, your firewalla should already be updated with the fix.

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    Andy brown

    Wow, in 6 days after posting a possible issue, you responded to a customer, investigated the issue, found a problem, fixed it, sent out an update and informed the customer.   If only all other companies followed suit solving customer issues......

     

    Thanks, 

     

    Andy

     

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