Firewalla under alarms
I wanted to ask if it is safe to allow the firewalla device? I currently blocked it just in case as it said "This behavior was detected to be abnormal by the firewalla..." but if it is legitimate I'll change the settings and allow it.
Are you using VPN? if you do that much traffic will be coming from Firewalla. If not, keep this blocked unless you see some problems.
Now, to be clear, these are behavior alarms, that is, they may be legit; the reason we were saying something on this is due to software. Our software is still improving (heck, we are not even sure if there are anything out there that's 100% accurate).
Helena, better remove these blocks, they are servers needed to keep the box running. The reason they are there is due to a bug in our system, they should be ignored.
Reason for the upload is described
We will clean this up next time.
What does the link "Provide Feedback" do? There are two options, one is the dismiss and the other to Provide Feedback and I'd appreciate a better understanding of what that option does.
I occasionally have alarms showing a device uploaded 2 or 3 megs of data to www.googleapis.com
How can users determine "what" data has been uploaded? If using Google Photos to auto upload photos to your account, this would seem to be expected but these Alarms do not appear to be photos so wondering how to investigate or determine "what data" has been sent.
Sorry for the confusion, it was a mistake. The "provide feedback" is still an internal testing feature yet, the button was open to users by mistake. It does nothing today by tapping on it.
The purpose for this feature is to collect user feedback, e.g. alarm info was wrong, this can help improve the learning algorithm in the cloud.
As of today, Firewalla does not apply deep packet inspection, so it can't tell what actual data was really uploaded. How to investigate what happened is indeed challenging, we are trying hard to see if we can make something useful but simple enough for consumers.
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