App block not working

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Clifford Rosenberg

• September 24, 2024 22:48

I realize there's a margin for error here, but I set a time limit for 2hrs on Roblox. The app is still counting at 2hr 40, while saying block is in place. What's going on?

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  Firewalla

  • September 24, 2024 22:53

  It shouldn't. Which firewalla box are you using? I've created a ticket and we can follow up through support. 

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  Clifford Rosenberg

  • September 24, 2024 22:56
  • Edited

  I've got the Purple. It is registering the device and the time but not imposing the limit. Thanks!

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  Firewalla Support

  • September 25, 2024 01:45

  When you see the roblox is 2hr 40, can you still play with roblox ?  Are you in the same roblox game from 1hr 59 to 2hr 40 ?

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  Clifford Rosenberg

  • September 25, 2024 01:53

  I'm not playing. I'm hoping to limit a kid to 2hrs. I don't care if it's one game or ten, but he's able to keep at it well past the 2hr mark. I put on the block all games measure -- still kept going.

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