DialPad VoIP issues with Purple

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Michael Crandall

• July 26, 2024 03:30

We are having issues with the DialPad VoIP service on our Purple device.  Calls drop and sound is inconsistent.   Anyone having similar issues?  No other issues with connections just with VoIP.  I confirmed SIP is disabled via NAT.

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  Firewalla

  • July 26, 2024 04:12

  If you are getting the calls through and you can hear the other side, it is a quality issue. Try to test the speed via this first. https://help.firewalla.com/hc/en-us/articles/360056875493-Speed-Tests-and-Speed-Optimization-with-Firewalla

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