[Australia] FWG+ unable to get IPv6 prefix via DCHPv6

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6 comments

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    Support Team

    I'm going to create a support ticket and follow up from there.

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    Jamie

    Please post an update once fixed for other users :)

     

    Thanks

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    nosaj

    I'll try to summarise without losing too much of the important details:

    It turns out that the ISP does not properly handle the DHCPv6 exchange when rapid-commit is used. According to RFC 8415 (https://datatracker.ietf.org/doc/html/rfc8415#section-21.14):
    A client MAY include this option in a Solicit message if the client
    is prepared to perform the Solicit/Reply message exchange described
    in Section 18.2.1.

    A server MUST include this option in a Reply message sent in response
    to a Solicit message when completing the Solicit/Reply message
    exchange.

    However, the server does not include the rapid-commit flag in the DHCP6 Reply message. Firewalla sends a DHCP6 solicitation with rapid-commit flag set. Although the server replies with a DHCP6 reply, rapid-commit is not set.

    If I remove the rapid-commit option in solicit, the 4-message exchange works properly and Firewalla can assign IPv6 addresses to local devices.

    Anyway, I temporarily disabled the rapid-commit in the option and IPv6 works now. But we still recommend you talk to the ISP support to fix the problem. The ISP supports rapid-commit 2-message exchange but missing a flag in the reply violates the RFC 8415.

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    drgaccts

    I believe I am experiencing this issue with my ISP (Midco) in the United States. How did you disable the rapid-commit option on your firewalla? I have been unable to find an option on my Firewalla Gold Plus running box firmware 1.981.

    Thanks!

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    nosaj

    Support temporarily disabled it for me, after a ticket was created I enabled remote access for the support agent to take a look at the issue.

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    Firewalla Team

    @drgaccts, it's not visible on UI.  If you hit the same issue, here is a guide to help you to turn it off as a workaround: https://help.firewalla.com/hc/en-us/articles/30915929339027-Firewalla-Feature-IPv6/#h_01J2HCMEKQ6VYJFX7HEFZ4M3P5

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