Apple TV will no access the internet

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6 comments

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    Firewalla

    Which firewalla are you using? What mode it is running? Is the problem only with apple TV? 

    Does your Apple TV get an IP address? does it connect WiFi?

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    Aaron

    Thank you for your help. Sorry for not including that…frustration setting in. Gold SE, Router mode, and as far as I can tell. Yes, it does get an IP from the FW. I see flow data in the app.

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    Aaron

    Actually I have the same issue on my iphone…Somethings work. I can ping, but not much else. Like I mentioned I have turned off the private IP address on my phone.

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    Client Support

    Is the device Quarantined? 

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    Aaron

    Nope...But I solved it. Thanks a ton for your help. I reset the Firewalla and the Synology APs. I think it it was something stuck in the Synology config when I moved it from router to AP mode.

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    Firewalla

    Okay; for the future, there is no need to reset the firewalla box, we designed software, so you don't have to do that. 

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