Upgrading from Gold to Gold SE, issues?

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9 comments

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    Firewalla

    First, your Firewalla Gold is NOT too old ( unless your internet is faster than 1Gigabit)

    Your unit should be getting software updates like any other units we are supporting. Please let me know if this is clear or not.

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    Sam Cawthon

    So when I see that certain features are unavailable for firmware versions older than 1.9778, I should just wait until my system firmware updates automatically (btw, my last firmware update was 10/23 and nothing since).
    I’ve had this conversation before with someone else at Firewalla and their response was my system can’t update anymore based on age. I’m an original Firewalla Red/Blue and Gold backers. Each new product that you developed, I backed.

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    Firewalla

    Yes, you should wait. If possible, please subscribe to https://firewalla.com/weekly; this is our newsletter, where to broadcast out the update timing. 

    Your gold 1.9778 is the latest production release, so in a few days (likely next week), you will get 1.978 automatically. 

    And thank you for backing us!

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    Sam Cawthon

    Oh my box isn’t at 1.9778; it’s at 1.9770 (4e7439ac). For what it’s worth.

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    Firewalla

    You shouldn't worry; 1.977 is the latest, and it will be upgraded in a few days. (less than 7)

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    Sam Cawthon

    So who at FIREWALLA is gonna contact me after you roll this firmware update out and it doesn’t update my box?????
    Better idea
    How about someone at FIREWALLA contact me directly and tell me that this ORIGINAL box will take the upgrade??????

    As I asked in the beginning
    Is there any issues upgrading from a Gold to a Gold SE?
    Stop trying to diagnose and give me an answer

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    Shimmy

    For what it’s worth, maybe a fresh image may help?

    For Gold: https://help.firewalla.com/hc/en-us/articles/360048626153-Firewalla-Gold-and-Gold-Plus-How-to-Flash-Installer-Image

    For Gold SE: https://help.firewalla.com/hc/en-us/articles/19523706861843-Firewalla-Gold-SE-How-to-Flash-Installer-Image

    As a bonus, it’ll bring the base Ubuntu up to date as well.

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    Sam Cawthon

    Why didn’t anyone just send me the link for upgrading to a Gold + from an old Gold?

    Just found it and it answers all my questions quickly and easily.

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    Shimmy

    Good deal buddy! Sounds like you are all set.

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