Purple SE showing up as a RED firewalla on installation?
Just getting around to setting up my Purple SE and doing initial configuration. After booting up and connecting the WAN port to my cable modem, I then go to the App and try to add a new device. I select "Purple" and then scan the QR code. It goes through the long setting process and eventually finishes 30 min later. At that point when I open the Firewalla App or go to the Home screen the new Purple SE is showing up as a Firewalla Red model? When I click on the device and look at the settings I do not see any Network settings and some of the other options are missing. I've tried unpairing the box and re-connecting again from the beginning and same result. Just now tried a factory reset on the Purple SE and seeing if it will pair correctly this time.
Any idea what would be causing this issue or something I may be missing?
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I'm using IOS but found that my app version was on 1.51. I upgraded to 1.53 and I'm trying the initial setup process again. The other main issue seems to be the Purple SE not getting a public IP address via DHCP from the Cable Modem (Spectrum). The red status light is blinking and it's taking a long time to go through the setup process..."checking for updates, etc". I've plugged my laptop directly into the cable modem ethernet and I get a public IP and internet access with no issues, so I know the service is working properly.
And Yes,,,I did also have an old Red box still paired with my App, but I'm not using that any longer.
Any reason why the SE would have trouble getting an IP from the cable modem?
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