Playing Games and Other False Alerts?

Comments

9 comments

  • Avatar
    Firewalla

    Double-check your phone is not behind an extender, usually, the extender may hide things and confuse firewalla. 

    0
    Comment actions Permalink
  • Avatar
    DanS

    I have an ASUS RT-AC68U V3 using Blue in DCHP Mode.   Nothing else networking-wise right now.   

    0
    Comment actions Permalink
  • Avatar
    Firewalla

    best send a screenshot of the alarm to help@firewalla.com (or post it here, if you don't mind). The gaming alerts (per demand of many parents) are tuned to be very sensitive.

    0
    Comment actions Permalink
  • Avatar
    DanS

    Hasn’t happened again.

    0
    Comment actions Permalink
  • Avatar
    parsoli

    I have the same issue.  Windows 2019 SQL servers appear to be playing Roblox quite often.  The devices have a static IP address yet still say they're playing games that I know other devices my kids use are playing.  I'm not too confident in reverse DNS resolution when handled by the Firewalla Gold.  I've tried extending DHCP lease times, lowering them....still have the issues.

    0
    Comment actions Permalink
  • Avatar
    Firewalla

    do you have another DNS service that may return a "you are blocked page"? or something like that? Usually when that happens, firewalla will get confused if they all mapped the same "you are blocked page", and think the you are blocked page is the same category as the query domain

    0
    Comment actions Permalink
  • Avatar
    JeeHaa

    Just received a Blue and I also noticed that one of the more annoying things is the bad Alert tuning out-of-the box: a lot of "Abnormal upload" alerts of completely normal behavior: devices sending stats, whatsapp backups, Google photos backups.

    Also "Device XXX is playing games" because my system seems to talk to a msft account that is identified as xbox (probably some Win10 app, I don't play games on this PC). Also too many Games alerts on the kids devices.

    BTW: Would be nice to hide the small map view of the IP location by default, it clutters the alert list...

    0
    Comment actions Permalink
  • Avatar
    Firewalla

    The upload alarm, may need to tune it a bit. (use mute). 

    The gaming part was intentionally made sensitive (same as porn) as a request by parents ... If you are not controlling gaming, we suggest you turn that off. 

    the map is a good idea, let me see if our designer is interested. 

    0
    Comment actions Permalink
  • Avatar
    parsoli

    Still happening, over and over.  I have close to 90 devices behind my FWG.  FWG plays the role of DHCP and DNS provider.  No PiHole's or anything like that.  My only assumption is, new DHCP leases are handed out and the reporting lags behind a new IP address being assigned to a new device.  It's a daily occurrence, seeing a device that has no human interface being tagged as playing Roblox or watching video.  It's more of an annoyance, but my fear is, this may happen with security alerts as well as rules not being applied to a device when it should be..  Which is a problem

    0
    Comment actions Permalink

Please sign in to leave a comment.