Firewalla did not work as expected...

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    Firewalla

    Each LAN segment will have a corresponding port selection, so make sure the WORK port is port 3 only and doesn't cover port 1/2.  You can attach a screenshot if you want.

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    Jeff

    Sadly, I'm beginning to feel like I purchased a $400 brick...  I hope you can help me realize it's potential.

    Attached are 5 photos.

    1) Initial setup shows a network called LAN 1 with all 3 ports attached.  In this form, everything works but I'd like a port breakdown for individual monitoring and lockdown.

    2) Shows my setup after breaking up ports 1, 2 & 3 into 3 different networks.  Networks Gaming port 1, Cameras port 2 & Work port 3.  Plugged into port 1 is my gaming PC, port 2 my camera, port 3 my work PC.

       Devices are:  DTC*** is my work PC, MR*** is my camera & ORAC*** is my Gaming PC

    3) This photo shows what devices are in the Gaming network, expected to be there is ORAC*** because it's plugged into port 1.  However what is in this network is DTC*** & ORAC***.  DTC*** is plugged into port 3!

    4) This photo shows what devices are in the Camera network port 2, I expected to see MR*** here because it's plugged into port 2.  However there are no devices in this network even though the camera is plugged into port 2.  Actually it's a mesh router, not a camera!

    5) This photo shows what devices are in the Work network port 3, I expected to see DTC*** here because it's plugged into port 3.  However I see the camera device MR*** instead and it's plugged into port 2!

    Did you somehow miss-wire this device?

    How do I see what I expect to see based on what port the devices are plugged into?

    Thanks

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    Firewalla

    Do not see the photos. 

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    Jeff

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    Jeff

    And in case you wanted to see the back of the Firewalla, here you can see all 3 ports are filed with the devices I mentioned and port 4 has the internet cable from my modem plugged into it!

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    Support

    You may need to reboot the devices that are connected to port 1 and port 2 so that they will restart the DHCP process and get new IP addresses. Please also kindly make sure to pull down at the box homepage in the app to refresh the data.

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    Jeff

    I can definitely reboot them, but if they are physically plugged into a port and I setup a network using that specific port, you'd think anything coming thru that port would report under that network!  So what am I missing here?

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    Firewalla

    By now, it is very likely that your devices on those ports already refreshed since we last replied to you. If they have not gotten the new IP address, and still works, something is really broken.  You need to check the switch they are connected to and physically they are connected to the ports as you defined.  

    If the ports are separated, and you are sure the physical connects are as you described, then please send an email to help@firewalla.com and we need support access to see the inside. 

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