Firewalla Gold setup internet unavailable

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4 comments

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    Firewalla

    Likely your modem is locked with the previous router or MAC is locked by ISP?  Usually, you can power down the modem and power it up clean, then connect firewalla.   If you already setup firewalla and it is already in DHCP mode, it should just work. 

    Here are more info on troubleshooting https://help.firewalla.com/hc/en-us/articles/1500001784162-Firewalla-Gold-Installation-Troubleshooting-Guide

     

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    Phil Gibson

    OK I got it working.  Apparently since I got it to work connected to the router I was able to just move it over to the modem, power cycle the modem and it worked without having to go through setup again.

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    Firewalla

    Okay, glad it is all working!

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    Kenneth Wood

    Phil,

    Thank you a million...this is exactly what I had to do to get my setup working.

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