Firewalla is blocking my company network - DNS filtering

Comments

4 comments

  • Avatar
    Dan Af

    I am having the same issue after last nights update.  Its blocking time-apple.com and other apple sites on Apple devices. Its blocking searching of the itunes appstore.  How do I fix this... Where are the IP filtering rules?   I also noticed that if i turn off safe search it starts working again.   I am seeing the same with DNS queries being blocked. How do I get this to the support team?

    1
    Comment actions Permalink
  • Avatar
    Gary Kirkby

    After some more investigation, ive found out 2 things: 

     

    First it is normal apparently that it blocks my company domains:

    https://help.firewalla.com/hc/en-us/articles/1500007220942

    Second when I enable " Emergency Access" it works again. 

    Has something to do with the DNS resolver 

    Any ideas anyone ? 

     

    0
    Comment actions Permalink
  • Avatar
    Angel

    Its happening to me too. I have two firewalla gold and after the update the DNS filtering is being blocked, also the time.windws.com and time.apple.com

    0
    Comment actions Permalink
  • Avatar
    Firewalla

    this article should explain many of the questions here https://help.firewalla.com/hc/en-us/articles/1500007220942-The-Inside-of-Firewalla-Blocked-Flows

     

    0
    Comment actions Permalink

Please sign in to leave a comment.