Hi, I would like to buy a Firewalla Gold, I saw that you are based in the USA, and therefore I would like to ask you a few questions about international shipping:
1) Is the return shipping (RMA) for defects at my expense?
2) For international shipments shipped from the USA, or do you have warehouses scattered across the various continents?
3) In case you only have the warehouse in the USA, for the USA vs EU purchase shipment (or also for the possible EU vs USA RMA shipment), as soon as the package arrives at customs, could this ask me for additional costs?
I look forward to your kind reply
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