Gold set-up problem

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5 comments

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    Firewalla

    "I'm stumped. I do not know which one to choose. I take a wild guess and go with DHCP."

    You need to find this out from your ISP.  Otherwise, it won't work. 

    Is your CODA modem in bridge mode or it is in router mode? if it is router mode, can you connect other devices to it?

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    Stephen Desjardins

    My CODA is both a modem and router combined. I tried to find any mention of a "bridge mode" but could not. Perhaps it is called something other than "bridge mode"? All my devices can connect to my CODA. Both via wifi and ethernet connections.

    Is it possible that the firewall of my CODA is preventing Firewalla Gold from gaining access?

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    Firewalla

    It is highly possible that your CODA is blocking, try to temporarily turn off any controls from it and see if you can finish installation.

    I assume your CODA is running in router mode (since you can connect other devices to it), firewalla Gold should be in DHCP mode for port 4. 

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    Stephen Desjardins

    Turning off the CODA firewall temporarily didn't make a difference for using Firewalla Gold in router mode, unfortunately. Not knowing why that was the case, I was forced, for now, to configure in DHCP mode - which at least activated the functionality of the App and all it's features. Seems to be working anyway. I would have preferred Gold in router mode. Perhaps down the road, I'll figure out a workaround in my CODA. I'm still learning. Thanks.

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    Firewalla

    @Stephen, I have created a ticket for you.   We can take a look at your system logs and see why it is not loading.   

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