Can I prevent an infrequently used device from disappearing

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9 comments

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    Chris Thomas

    Additionally, being able to 'merge' objects for devices with multiple network adapters would be nice as well.  i.e., because I primarily use my laptop wirelessly, the object associated with my wired nic is frequently scavenged.

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    Firewalla

    It takes a long time for the back end to delete devices, so it is highly likely when the primary NIC is up, the policies should be there.  If not, please let me know, it is a bug. 

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    Chris Thomas

    But the primary NIC wont come back online unless my kid moves the cable to the other port on the back of his PC.

    This isn't a theoretical discussion, I actually experienced this problem, and I'm conveying to you a need.

    I need a mechanism that prevents FWG from automatically deleting a device that hasn't been seen on the network for a while.

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    Firewalla

    I think the devices stay in the system for a very long time.  If you did experience the rules vanishing, I'll need to check with the developers and see if there is a possibility there is a bug that may cause that to happen.  Will get back to you.

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    Chris Thomas

    Are you suggesting that if a device has a rule associated with it, it wont be deleted?

    Even after the device no longer appears in the UI?

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    Support Team

    The rules won't be deleted, and the device was not deleted from the box either. It's considered as "non-active", and not displayed in the device list.

    When the device appears again, the existing rules will automatically be applied.

    We'll improve this in future release to display non-active devices in the app.

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    Chris Thomas

    I see.

    An option to not hide certain inactive devices could be useful.

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    Tom van B

    Maybe add this options to certain selectable networks

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    Support Team

    There is another way: if you make an IP reservation for that device (Device -> IP Address -> Reserved), it will not disappear any more.

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