WAN down time?
Love my Gold as a router. I didn't see this, maybe I missed it, or maybe it's a feature request.
It would be useful to be able to get an alarm when the WAN goes down. It would help in immediate troubleshooting on the network, and could also help when not at home to know what's *not* going on at home.
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Hi!
My GOLD does not give me a push notification, or any other notification either for that matter, James W wrote that it might take "a bit to notify me", that "bit" is that how long the WAN is down or...? I have had about 5 or 6 occasions during the last 2 days when my WAN has been down approx. 2-4 minutes each time but as I said, no notification. The GOLD is alive and kicking, when looking on the Network tab in the app. it indicates, on the ISP Network, that it is down, I am 100% sure it is on the ISP side.
Any suggestion?
//Jonas -
The alert I've received has been while at home ... I'm assuming via BlueTooth @Firewalla? If the internet is down then your Firewalla Box cannot send out the notification ... Unless Firewalla is triggering it from a server, which requires them to be pinging the box, or some flag to see when the last update from the box was .....
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Ok, that I too understand , but well I am at home about 3 m from the box and have bluetooth on both at my Android and IOS device, From the earlier answer from FW it sounded like that was something that was implemented ( how I don't know and it is not ecplainef in the post either) to help parents if a child tampered with something.
No big deal, I notice when the Internet is down anyways, just wanted to mention it!
//Jonas -
The notifications for internet down is detected by our servers in the "cloud". The detection does take a while to happen. But, using the gold's Bluetooth to trigger something may be possible, that we will have to investigate and see if apple gods or android gods have API's to receive Bluetooth while in the background.
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Yea, I suspect that won't be super useful. I think having a heartbeat (or something similar) checking moderately frequently as an indicator might be a useful feature. I think there are lots of times when the internet goes down for a short period, and being able to record those to correlate with oddities on the LAN during that time would be helpful.
Feature request?
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I wasn't sure if that was implemented or if that was how it notified us. Do you know how often the box is checked?
For instance, I have a script that runs on my server that checks to see if the website at my work is reachable (multiple ip addresses for failover) and it will send me a text if they are down. I have that script run every 5 minutes (It checks first to make sure my internet is up and will log if it is down). I've have my internet be down in that script for a couple of checks and don't get any notice from Firewalla Gold. If it is down for longer (>~30 minutes) then I have received the notice. Just wondering how often the "cloud" checks the boxes?
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Today I noticed that at some point, my primary WAN went down and failed over. Since then it has failed back to my primary WAN. This is something I'm interested in keeping track of - both when it fails/fails back, and how long the primary WAN was down for.
Is it possible to get this into the dashboard, or recorded somewhere? I did get an alert when it went down, but not when it came back up.
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I have another network device plugged in downstream on my network that talks to a cloud location for this purpose for now. I am able to configure how long it goes without a heartbeat before I get a notification. I currently have it set to 10 minutes but I believe this setting could be set as low as 5 minutes. It would be great of the Gold had a configurable notification heartbeat feature like this to alert for power failures or a lose of the WAN(one more vote for this feature request).
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