FWG takes 30-45 sec to actually enable internet to device

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jcclow

• December 05, 2022 15:46
• Edited

I'm having an issue with my FWG where it takes 30-45 seconds for the FWG to actually allow my device to connect to the internet. This affects my Apple TV 4K, desktop PC running Windows 10 64 bit. None of these devices had this issue prior to integrating the FWG into my network.

Some details...the FWG is in router mode. The Apple TV and desktop PC are hardwired to the FWG. I have an Aruba AP25 hooked to the FWG, but neither affected device is running wireless. It's really bad on the Apple TV with me having to exit the streaming service, go back to the home screen, and wait for the BG image to update so I know it has connected to the internet.

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  Firewalla

  • December 05, 2022 17:06
  • Edited

  Do you mean it is slow for your apple tv to get an IP address? Are you using verizon? if you are try disable ipv6 and see if things are better. If you can, also reboot/power cycle the aruba as well. 

   

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  jcclow

  • December 05, 2022 17:21
  • Edited

  Thanks for the reply and nope...it shows that it has an IP address in the Apple TV control panel and that address hasn't changed in the Firewalla app since I connected it a week ago. I have 1Gbps fiber, not Verizon either. Never had this issue before making the FWG my router. It seems like it's sleeping the connection or something. It's both my desktop and the Apple TV, which are both hardwired. This happens every time I sleep the Apple TV and PC or shutdown the PC.

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  Firewalla

  • December 06, 2022 17:00

  I create a ticket for you, may need to look at the inside of the box and see how your network is operating

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