I had to change the IP subnet of my internal network. When I opened up the app, I attempted to reset the device to factory settings, but even after multiple attempts to power off the device and power it back on it never refreshed its IP. Because of that I was not able to tell the device to reset. I tried the suggestion of putting a FAT formatted flash drive with an empty file named “firewalla-reset” in the root of the flash drive and powered on the device. The two lights on the nic were solid, but even after power cycling the device several times and leaving the device unplugged for several minutes in between power cycles, the device would not come up in the Firewalla app.
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