Trying to connect Firewalla Purple, but keep jammed by hacker

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    Firewalla

    Can you past the error? or tell us what the screen says?

    For general issues with install, please see https://help.firewalla.com/hc/en-us/articles/4416174293267-Firewalla-Purple-Installation-Troubleshooting-Guide

     

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    Bob Rogers

    Hi, I sent a load of information from email directly firewalla.com but nothing is here. WOW! Hacker at work. 

    Yes I do have examples and will try to post them. My hacker has a FirewallaG and has connected to me as one of his LANS. Last night after I posted, I tried a simple hookup. I connected my FP WAN to the router LAN and all of a sudden I was seeing the IP of my hacker and not my ISP. 

     

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    Bob Rogers
    Below is a copy of the FirewallaP log history. I saved it on a flash drive. 
    Last night I had all log notes. Today I see that he wiped my files.
     
     
     
     
    2022/07/21 17:24:32:203  Connected to FirewallaP, 512
    2022/07/21 17:24:35:140  Discovered didDiscoverServices FirewallaP
    2022/07/21 17:24:35:140  Discovered a new Firewalla Gold Box (Device ID: 2E9CCC8A-AC04-674F-8D8F-19B82A959A9D)
    2022/07/21 17:24:35:441  Discovered didDiscoverCharacteristicsForService FirewallaP
    2022/07/21 17:24:35:441  Discovered characteristic <CBCharacteristic: 0x2809467c0, UUID = ED4CC6A8-3FCF-4B2B-A15A-157FA8A70A2C, properties = 0xE, value = (null), notifying = NO>
    2022/07/21 17:24:35:441  Initializing service ED4CC6A8-3FCF-4B2B-A15A-157FA8A70A2C...
    2022/07/21 17:24:35:769  Discovered didDiscoverCharacteristicsForService FirewallaP
    2022/07/21 17:24:35:769  Discovered characteristic <CBCharacteristic: 0x2809a07e0, UUID = ED4CC6A8-3FCF-4B2B-A15A-157FA8A70A8C, properties = 0x1E, value = (null), notifying = NO>
    2022/07/21 17:24:35:769  Initializing service ED4CC6A8-3FCF-4B2B-A15A-157FA8A70A8C...
    2022/07/21 17:24:35:919  Discovered didDiscoverCharacteristicsForService FirewallaP
    2022/07/21 17:24:35:920  Discovered characteristic <CBCharacteristic: 0x2809457a0, UUID = ED4CC6A8-3FCF-4B2B-A15A-157FA8A70A6C, properties = 0xE, value = (null), notifying = NO>
    2022/07/21 17:24:35:920  Initializing service ED4CC6A8-3FCF-4B2B-A15A-157FA8A70A6C...
    2022/07/21 17:24:35:920  Notifying BluetoothManager on finding one device: 2E9CCC8A-AC04-674F-8D8F-19B82A959A9D
    2022/07/21 17:24:35:920  Checking bt mac address for box...
    2022/07/21 17:24:35:920  About to call read command on pair
    2022/07/21 17:24
     
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    Bob Rogers

    Turning on the modem this morning and show my ISP here in Atlanta. I did a simple hookup and my hacker appeared. Pic’s below.

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    Firewalla

    Hi

    Can you take your phone out from airplane mode? Airplane mode blocks everything, so there is no way you can pair with the FWP. This is likely the reason you are not pairing. 

    If you are having issues pairing, please see https://help.firewalla.com/hc/en-us/articles/4416174293267-Firewalla-Purple-Installation-Troubleshooting-Guide

     

     

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    Darren

    Err, 169.254.x.x addresses means your DHCP server - the device form your ISP that's assigning your router an IP address - is unavailable.  Seeing that IP address does not mean you have a hacker, as that address can't be used on the internet (it's a self-assigned IP that will only ever be local to your devices).

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    Bob Rogers

    Thx Darren but….

    How to Fix IP Address Starting With 169.254

    By Kevin Arrows August 21, 2022 2 minutes read
    Kevin is a certified Network Engineer
    If your system suddenly has an IP address starting with 169.254 then it is certain that you will have no connection to the internet and neither to any network resource you previously had. Having this IP address is almost as good as having no IP address. In other words, you can say your system is simply cut off from the network.

    I’m looking for help friend

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