App Release 1.49: Network Performance and Quality

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    Andy brown

    On the new app release 1.49(132), you have put a border around the group name.  I know this is minor, but the text underneath is almost unreadable on the app.  

    Thanks

     

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    Robert Weiland

    I have the FWP, and my Internet Speed in the app is half the speed I get from my ISP. It's coming down at 400Mb/s. I thought the purple could do 1Gb/s down. 

    The FWP is in router mode directly connected to the Cable Modem using the provided ethernet cable. Is there anything I need to be doing differently get closer to expected speeds?

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    Support Team

    @Rage

    Thanks for the feedback. Will forward to the team.

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    Firewalla Support

    @ Shawn H. I've created a ticket with you to request more details on this issue. Can you help to check the email and reply ? Thanks.

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    rage302

    First of all... I love my Firewalla Purple and the App. Never had this enterprise grade firewalling, monitoring, and VPN possibilities before on my home net. At my corpnet we use a CheckPoint Firewall cluster, so i know what enterprise grade is.
    Just one little thing (exept of the already mentioned Internet speed test suggestions).
    I just enabled OpenVPN Server cause I`m courious, but disabled it after peeking in, cause i love to use WireGuard VPN Server.
    But now the OpenVPN Network is persistent in the Network Manager and i cannot delete it (unlike deleting a LAN/VLAN network). It would be great to delete VPN Networks as well if not used anymore.
    Thanks
    greetings rage

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    Firewalla

    did you test using a PC/MAC connecting to the ethernet side of the FWP? or you are talking about the reporting from FWP? If reporting from FWP, test using an external device.

    The FWP has 6 ARM Cores, it can handle gigibit 

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    Daniel

    When will 1.9732 be released?

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    SRP

    Some follow up points.

    1) It would be nice to have the option to schedule more than 1 automated speed test per day to get a perspective on how one’s ISP performs daily at different periods over time.

    2) Having used this feature for a while now it’s become apparent that the network bandwidth performance graphs connect peak download/upload measurements day to day. I’m not sure if this is what most users would ideally want from this feature at a glance. If for example one measures 10 speed tests throughout a day. If 9 of these result in 100Mbps DL speeds and 1 is 1Gbps to see the download graph pegged to the peak 1Gb reading doesn’t truly represent the performance of one’s ISP on average for that day as measured. Wouldn’t a graph connecting daily median speed peaks be more appropriate?

    I hope the feedback is helpful.

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    SRP

    Thanks for the kind response. 1. & 2. make total sense.

    Regarding 3, I think it’s great that you show all the dots for readings and noticed that. The point I made was more about where the blue and red lines connect to from day to day. With only a single reading obviously it would remain unchanged, however, with say 20 manual readings where 19 are at 10Mbs and 1 is at 1Gbs, shouldn’t the line from the previous day connect to somewhere near 10Mbs rather than 1Gbps since this visually represents more accurately the daily throughput over that day?

    I guess I’m saying that currently it’s a graph of max throughput with plotted points showing deviation. I believe it would be more useful as a graph of average throughput with plotted points showing deviation.

    At a glance the former quickly shows me if my max throughput has been consistent, the latter if my overall ISP performance has been consistent which I posit is the more commonly desired use case.

    I hope that makes sense.

    Anyway, just a suggestion. :)

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    Support Team

    @SRP

    Thanks for the feedback. I totally understand your point. It makes sense if there are multiple dots within a day (max vs. avg, yes, avg is better).

    We are looking forward to deploying app 1.49 to production, and if many people want more frequent tests, we can certainly add the option in future versions.

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    Shawn H

    @ Support. 

     

    Done!

     

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    Robert Weiland

    I'm talking about the report on the FWP shown in the App when running the Internet Speed Test. I get about 407Mbs. My Google Wifi (on the back of the FWP via 8-port managed switch) clocks in with 450Mbs. (fairly similar there) But results from Google Wifi prior to FWP, I was getting 800Mbps+. Perhaps it's a time of day thing with being xFinity? 

     

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    Shawn H

    So not sure I am missing something... but why does it all say 100% loss when there is no loss??? And my Latency is blank... 

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    Firewalla Support

    @ Andy brown Thanks for the finding, we will fix the issue in the next beta release. 

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    James Willhoite

    My Speedtest is pretty close. The Firewalla App chose a server further away but within range.

     

     

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    Shawn H

    @ support. It pings fine. I have it set to ping once an hour. But quality is still blank. It pings fine.
    No dual wan. And is pretty stock.

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    Firewalla Support

    @ Shawn H  In the internet quality page, test setting selects "ping 204.XX.XX.XX" as test target, can you try ping this IP address from the device under firewalla and see whether this IP address is reachable ? BTW, do you have dual WAN ? or changed network config recently ? 

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    SRP

    This could be expected behavior but I have the Beta 1.49 app running on my paired Apple devices but 1.48 on my Android phones with Beta 1.9732 on my FWG.

    Simply running the 1.48 app on Android toggles off the Internet Quality Test setting.

    It doesn’t do this for the Automatic Speed Test.

    Just an FYI.

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    Support Team

    @SRP

    Thanks for the feedback!

    1. Yes, using 1.48 will auto turn off the quality testing feature due to compatibility issue.

    2. maybe in the future. We don't want to enable this option for now, as we need more time to evaluate how much bandwidth the speedtest feature will cost. We don't want our users run out of their data plan by justing using speedtest feature.

    3. The graph will just draw all the dots if you run multiple speedtests within a day (manually), it doesn't just show the max one.

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    SRP

    Some feedback and suggestions on the 1.49 Beta from my experience so far. I posted this on the r/firewalla reddit sub but I am duping it here because I’m not sure which is the correct forum to use. I used the iOS version of the app if that helps.

    Great features overall so please take these notes as requests for bonus sweetness on top of an awesome starting point. I’ll attempt to avoid repeating comments others have made in the thread already and any questions I ask are primarily rhetorical. :)

    1) I’d prefer it if Network Performance was in the Features list. When clicking on Network Performance if you could provide an ‘Add to home page, Remove from home page’ option like you do for networks and devices that would be preferable to me. Past speed tests and network performance aren’t something I personally find to be consistently critical information so I’d love to be able to remove them from my home page if possible. This is definitely in the ‘nice to have’ rather than critical category though for sure. :)

    2) The summary performance home page widget appears to show a graph of the peak daily DL speed over the last seven days if Automatic Speed Tests are enabled. EDIT: I’d much prefer average throughput was graphed here and in the full view as explained in subsequent posts. It would be nice if upload was plotted here too in red and if the text cycled between Last Test Download (as shown now), Last Test Upload, Average Upload (for the shown seven day period), Average Download (for the shown seven day period). Additionally, and this is perhaps a broader question impacting other sections, how are you guys thinking about speed tests for folks with dual WAN? Sadly I’m not in that group but hope to be soon. I imagine Network Performance features would ideally look at all ISPs/WAN providers in use? Would & should both ISP graphs, data appear here?

    3) The summary info home page widget seems to show a solid green bar consistently for me which I guess is a good sign. Is this an uptime bar for the past 24 hours in this widget similar to that when one drills down?

    Does this bar change color based on outage events over the displayed period? What sort of events cause the bar to change color and how? WAN 1, WAN 2 out etc? Do port down events show here too, perhaps in orange? Ideally looking at the bar would allow one to ascertain at a glance what’s occurred at a high level over the shown period so one can determine whether it’s worth drilling down into the full UI and event log to learn more - one of my WANs went down, I’d like to know which ISP it was; looks like one of my ports went out I’ll go check which that was. Perhaps this is the current functionality and I have the good fortune not to see it in action…I’ve had down events and nothing has shown but perhaps these were too short in duration?

    4) When I go to the main Network Performance page proper its odd to me that the downtime timeline bar is for the past twenty four hours but yet all events from the past seven days are stored. Ideally I’d like to be able to scroll back in time on this full bar to visualize events from the last seven days too. Clicking on an event representation in this bar would go to the corresponding event entry perhaps for added ease of use? Again, no color change indication is shown for me even for down events that have occurred although these have been short.

    5) The test interval on the Internet Quality Test appears to be every 60 minutes regardless of any other setting chosen 15 min/20 min/30 min. To an earlier point I’d like to know this info for all ISPs I have connected.

    6) It’s tough to get reliably comparable speed tests over time with randomly selected local destination servers. Is there any way we can lock in a server or pick one to use consistently from a list? Again I’d like speed test functionality for all ISPs connected.

    7) The new upload/download grouping is really nice and has already helped identify long term unexpected bandwidth hogs. However, it could be INFINITELY more useful I feel if you additionally provided the ability to filter the past hour list by last 5 seconds, last 30 seconds, last 1 minute too. In this way I’d additionally be able to hone in on devices that are using bandwidth IN THE MOMENT and that’s a massively valuable use case to me.

    Thanks and I hope this is helpful. Keep up the outstanding work.

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    Support Team

    @Daniel

    For Gold, about 1-2 weeks. Blue Plus will come later.

    Purple is already updated.

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