Firewalla EOL Summary
| Product |
End of Sale (US) |
End of Sale (Global) |
Reason | End of App Compatibility Life |
End Of Hardware Life |
Alternative |
| Red | March 2022 | October 2022 | Chip Shortage | June 2024 | January 2024 | Purple SE |
| Blue | December 2021 | July 2021 | Chip Shortage | June 2024 | January 2024 | Purple SE |
| Blue Plus | Available upon request (minimum order of 500 units) | Available upon request (minimum order of 500 units) | Lack of Demand | TBD | TBD | Purple SE |
Term Definitions
End of Sale (EOS):
- The product can no longer be ordered directly from the Firewalla website, but may still be available upon request for B2B program partners interested in a minimum of 500 units per order. Please contact help@firewalla.com.
End of Hardware Life (EOL Hardware):
- No more feature updates.
- No more hardware support, except for products still under the one-year warranty. We will honor the one-year warranty the product comes with.
- We will continue to provide security updates until the EOL App Compatibility date.
- App support will continue until the EOL App Compatibility date.
End of App Compatibility Life (EOL App Compatibility):
- App support after this date will be by “best effort”.
- We will try our best to keep the app compatible with the box for six months after the EOL App Compatibility date.
- No more security updates will be provided following this date.
Alternative:
- This may mean any of the following three descriptions:
- The next generation of the product
- The most similar model still available for sale
- The model we recommend to replace the old product
For any questions regarding the End of Life Guide, please email help@firewalla.com.
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